{"id":3093,"date":"2024-11-05T18:33:58","date_gmt":"2024-11-05T18:33:58","guid":{"rendered":"https:\/\/sinistres.actiplus.ca\/frequently-asked-questions\/"},"modified":"2025-12-19T16:00:36","modified_gmt":"2025-12-19T16:00:36","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/sinistres.actiplus.ca\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"
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What does Sinistres Actiplus do?<\/h2>\n
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We specialize in the partial or complete reconstruction of residential and commercial buildings after a disaster.<\/p>\n\n<\/div>\n<\/div>\n

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Do you intervene in emergency situations?<\/h2>\n
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Sinistres Actiplus coordinates the intervention of specialized teams for cleaning, drying and decontamination. We make sure that everything is done to standard so that the spaces are safe and ready for the next stage of the work.<\/p>\n\n<\/div>\n<\/div>\n

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What types of claims do you cover?<\/h2>\n
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We intervene for all types of losses requiring reconstruction work, including: water damage (seepage, broken appliances, sewer backups); fires (major or minor); natural disasters (floods, storms, falling trees) and other losses (vandalism, vehicle impact, etc.).<\/p>\n\n<\/div>\n<\/div>\n

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Do you work directly with insurers?<\/h2>\n
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Yes. We work closely with insurers and loss adjusters to ensure that reconstruction complies with the requirements of your insurance policy and current standards.<\/p>\n\n<\/div>\n<\/div>\n

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Can I choose Sinistres Actiplus for reconstruction, even if my insurer suggests another supplier?<\/h2>\n
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Absolutely. You are free to choose the contractor who will carry out the reconstruction work. We regularly work with different insurers and adapt to their processes.<\/p>\n\n<\/div>\n<\/div>\n

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Do you do all the work yourself?<\/h2>\n
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We have a specialized in-house team, but we also use certified and trusted subcontractors when necessary. This enables us to ensure that our work is carried out to the highest standards and in compliance with industry norms.<\/p>\n\n<\/div>\n<\/div>\n

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How long does the work take?<\/h2>\n
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The duration varies according to the extent of the damage and the complexity of the site. After the initial assessment, we provide a detailed schedule to give you a clear idea of the timeframe.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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